1.2. "Personal data" or "personal data" means data, whether true or not, about an individual through which the identity may be identified, or from that data and other information that an organization has or has the ability to access. Common examples of personal data may include names, number of people's credentials and contact information.
2. WHEN WILL Annamtelecom collect PERSONAL DATA?
2.1. We will/may collect personal data about you:
A. When you register and/or use our services, or open an account and/or contract with us;
B. When you submit any form, including, but not limited to, application or other forms relating to any of our products and services, in an online or otherwise manner;
C. When you have concluded any agreement or provide other materials or information relating to your interactions with us, or when you use our products and services;
D. When you interact with us, such as through phone calls (which can be recorded), correspondence, fax, Live Meeting, social media apps and emails;
E. When you use our electronic services, or interact with us through the platform or our website or services. This includes, but is not limited to, through cookies that we may implement when you interact with our platforms or websites;
F. When you make transactions through our services;
G. When you provide feedback or submit a complaint to us;
H. When you register to participate in a contest;
I. When you submit your personal data to us for any reason.
The above are just some of the common circumstances in which we collect your personal data, not to reflect the entire circumstances in which we will collect your personal data.
3. WHAT DATA does annamtelecom COLLECT?
3.1. Personal data that may be collected by Annamtelecom includes, but is not limited to:
b. email address;
C. Date of birth;
D. billing address;
E. Bank account and payment information;
F. Telephone number;
H. Information submitted by or in relation to the device (t) used to access our services.
I. Any other information about the user when the user logs in to use our services or platforms, and when the user uses the services or platform, as well as information about how the user uses our services or platform; And
J. Aggregate data about user content used.
3.2. You agree not to provide us with any inaccurate or misleading information and you agree that you will notify us of any inaccuracies or changes in the information. We reserve the right at our sole discretion to require other necessary documents to verify the information provided by you.
3.4. If you do not want us to collect the aforementioned personal information/data, you may opt out at any time by making a written notice to our data protection officer. However, be aware that refusal or cancellation allows us to collect, use or process your personal data that may affect your use of the services.
4. COLLECTING OTHER DATA
4.1. As with most sites, your device sends information that may include data about you, which is recorded by a Web server when you use our platform. This information typically includes but is not limited to the IP address, operating system of the computer/mobile device, browser type, mobile device type, mobile device characteristics, unified device identifier (UDID), or mobile device identifier (MEID) of your mobile device, the website's reference address (if any), the pages you have visited on our websites or mobile applications, and the time of access and sometimes the "cookies" (which can be disabled by using your browser preferences) to help the website remember your last hit. If you sign in, this information is linked to your personal account. This information is also included in anonymous statistics to help us understand how our visitors use our site.
4.2. Our services may collect accurate information about your mobile device's address using technologies such as GPS, Wi-Fi, and so on. We collect, use, publiciate and/or process this information for one or more purposes including, but not limited to, the services provided are based on the location where you requested or transferred the content that is relevant to you based on your location or allows you to share your location with other users as part of the services provided by our mobile applications. For the majority of mobile devices, you can withdraw the permission so that we are collecting this information based on your location through the settings on the device. If you have questions about how to disable location services on your mobile device, please contact your mobile device service provider or device manufacturer.
5.1. Sometimes we may use "cookies" or other features to allow us or third parties to collect or share information that will help us improve the services we provide, or help us to offer new services and features. "Cookies" are the identity codes we send to your computer or mobile device, which allow us to identify your computer or device and let us know when the services are used or accessed, by how many people and to monitor our activities. We may associate cookie information with personal data.
6. HOW DO WE USE THE INFORMATION YOU PROVIDE TO US?
7.1. We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
A. To review and/or process your application/transaction with us or your transaction or correspondence with third parties through the services;
B. To administer, operate, provide and/or administer your use and/or access to our services (including, but not limited to, your preferences), as well as your relationship and user account with us;
C. To respond to, process, resolve or complete a transaction and/or satisfy your requirements with respect to certain products and services and to notify you of service issues and unusual account activities;
D. To enforce our Terms of service or any applicable end user License agreement;
E. To protect the personal safety and rights, property or safety of others;
F. For identification and/or verification;
G. In order to maintain and manage any software updates and/or other updates and support may be required at our discretion to ensure that our services work smoothly;
H. To resolve or facilitate customer service, perform your directive, resolve or respond to any inquiries submitted by (or in order to be submitted by) you or on your behalf;
I. To contact you or contact you by telephone, the text messages and/or fax messages, email and/or mail or otherwise for the purpose of administering and/or managing your relationship with us or your use of our services, such as, but not limited to, the transmission of administrative information to you in relation to our services. You acknowledge and agree that such communications may be in the way of mailing, documentation or notice to you, which may include certain disclosure of personal data about you to provide such materials and on the packaging/envelopes;
J. To allow employees to interact or communicate with you through the means of contact, including to notify you when another user has sent you a private message or posted a comment to you on the platform;
K. In order to conduct research, analysis and development activities (including, but not limited to, analyzing data, surveying, developing and/or establishing product and service characteristics), to analyse how you use our services, to improve our services or products and/or to improve your customer experience;
L. To enable advertising and other checks and surveys, in addition to other activities, validate the size and composition of the survey object, and understand their experience with the services of Annamtelecom;
M. For marketing purposes, in this case, to send you through various communication methods, information and marketing materials, and promote in relation to the products and/or services (including, but not limited to, the products and/or services of third parties that Annamtelecom may cooperate or associate) may sell, market or promote, whether such products or services exist at this time or are made in the future. You can unsubscribe from receiving marketing communications at any time by using the UNSUBSCRIBE function in electronic marketing materials. We may use your contact information to send out newsletters from us or from our related companies;
N. In response to legal proceedings or to comply with or in accordance with applicable law, and the requirements of the competent State authorities;
O. To establish statistics and research that meet the reporting requirements and/or maintain the internal or regulatory books;
P. To carry out the process of understanding and verification or other screening activities (including, but not limited to, a resume check) in compliance with obligations under the law or our management or risk control procedures, which may be required by law or may have been applied by us;
Q. To check our services or the operation of Annamtelecom;
R. To prevent or investigate any fraudulent, unlawful, omission or misconduct, whether or not it has occurred, in relation to your use of our services or any problems arising out of your relationship with us;
S. To store, host, backup (whether for disaster recovery or other purposes) for your personal data;
T. to handle and/or facilitate a business asset transaction or a potential business asset transaction, such transaction is related to Annamtelecom as a party to or only in relation to a company or its affiliated company as a party to or relating to Annamtelecom and/or any one or more of Annamtelecom's affiliated companies or companies, such as the participating parties, and there may be other third party organizations involved in such transactions. "Business asset trading" means the purchase, sale, lease, merger, consolidation or any acquisition, payment or sponsorship activity of an organisation or part of an organization or of any business or assets of an organization; and/or
U. Any purpose that we notify you at the time of your permission.
(collectively " The purposes ").
7.2. For purposes for which we will/may collect, use, disclose or otherwise process your personal data subject to the existing circumstances, that purpose may not appear above. However, we will notify you of such other purposes at the time of your consent, except for the processing of the applicable data without your consent as permitted by law on personal Information privacy protection or as prescribed by law.
8. HOW DOES annamtelecom PROTECT AND store CUSTOMER INFORMATION
8.1. We take different security measures and strive to ensure the safety of your personal data on our systems. The user's personal data is stored behind secure networks and can only be accessed by some employees who have special access to our systems.
9. DOES annamtelecom DISCLOSE INFORMATION gathered FROM VISITORS?
9.1. In the course of doing business, we will/may need to disclose your personal data to third party service providers, agents and/or our affiliated companies or related companies, and/or other third parties, for one or more of the aforementioned purposes. Such third party service providers, agents and/or affiliated companies or related companies and/or other third parties will process your personal data either on our behalf or otherwise, for one or more of the aforementioned purposes. Such third parties include, but are not limited to:
A. Our subsidiaries, affiliated companies and related companies;
B. Contractors, agents, service providers and other third parties that we rent to support or complement our business activities. These parties include, but are not limited to, the parties providing administrative services or other services to us such as postal companies, telecommunications companies, information technology companies, e-commerce organizations, and data centers;
C. The buyer or other heir in the event of a merger, divestment, restructure, reorganize, degenerate or sell or transfer part or all of Annamtelecom's assets, whether the matter is ongoing or in the process of bankruptcy, liquidity or similar procedures, in which the personal data Annamtelecom holds about our users are in the assets that are assignment; Or to a partner in a business asset transaction that Annamtelecom or any of its affiliated companies or affiliated companies have engaged in trading; And
D. Third parties to which we disclose information for one of the purposes and those third parties that reverse them will collect and process your personal data for one or more of the purposes
9.2. This may require, in addition to other issues, to share statistical and demographic information about users, as well as the use of user services with the advertising and programming services provider. We will also share statistical and demographic information about our users and their use of the services with the advertising and programming services providers. This case will not include any information that may be used to identify your particular identity or disclose personal information about you.
9.3. For the avoidance of doubt, in the case of the provisions of the privacy laws of personal information or other applicable laws enabling an organization such as us to collect, use or disclose your personal data without your consent , such permission of law will continue to apply.
9.4. Third parties may block or unauthorized access to personal data sent to or available on the website, technologies that may not function correctly or are not functioning as intended, or that someone may access, misuse or otherwise misuse the information without our fault. However, we will implement reasonable security measures to protect your personal data in accordance with the provisions of the laws on the protection of personal information confidential; However, it is not possible to guarantee absolute confidentiality such as but not limited to the case of unauthorized disclosure arising from hackers activity because of bad intentions or the complexity of the content that has not poisoned our fault.
10. INFORMATION ABOUT CHILDREN
These services are not intended for children under the age of 13. We do not knowingly collect or retain any personal data or non-personally identifiable information of anyone under the age of 13, any part of our platform or other services not intended for children under the age of 13. Parents or guardians of children under 13 years of age please supervise and ensure the personal information of the child under the age of 13 that he/she is guardianship does not post personal information to Annamtelecom. In case of personal information of children under the age of 13 as a guardian parent is provided to Annamtelecom, the parent or guardian agrees to the processing of the information of the child under the age of 13 concerned, and agrees to be governed by this policy on behalf of the Guardian. We will lock any account that is only used by such child object and will remove and/or erase any personal data we deem to have been sent by any child under the age of 13.
13. HOW CAN YOU WITHDRAW, DELETE THE NAME, OR ADJUST THE INFORMATION YOU PROVIDED TO US?
Withdrawal of consent
13.2. However, your withdrawal of consent may mean that we will not be able to continue to provide the services to you, and we may need to terminate your current relationship and/or your contract with us.
Request access to or correction of personal data
13.3. If you have signed up for the service with us, you may access your personal data that we are keeping or controlling through us at . We will need enough information from you to identify your identity as well as the nature of your request in order to be able to resolve your request. Therefore, please submit your written request by emailing our data management staff at email address
13.4. We may charge a reasonable fee for you to resolve and process your request to access your personal data. If we are charged, we will provide you with a written fee estimate. Please note that we are not obliged to respond to or resolve your access request unless you have agreed to pay the fee.
13.5. We reserve the right to refuse to correct your personal data in accordance with the provisions of the Law on personal information confidentiality, where such laws require and/or permit an organization to refuse to correct personal data in such cases.
14. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US
If you have any questions or complaints about our privacy practices please contact us at email at firstname.lastname@example.org